Billing Inquires / Service Concerns

Parkland Ambulance Care prides itself on professional care. That professional and courteous service is extended by our billing/accounting services division. Working with many agencies, Parkland Ambulance strives to provide accurate and complete information.

Are in receipt of a bill and would like an explanation about the bill itself?
Are you unsure how remit payment for services or need to speak with someone about payment options?
Do you have 3rd party medical insurance and unsure how to make a claim for your ambulance service?

Please contact our office at (306) 953-8350 or email for assistance on any of the above matters.

Thousands of people rely on our ambulance service for prompt, efficient and professional emergency medical care. Parkland Ambulance is committed to exceeding your expectations to provide prompt, efficient and professional emergency medical care. We Care for You is not just our motto but our commitment to you!

If you have a compliment, want an explanation about care provided, or have a concern we want to hear from you. Please feel free to drop us a letter, place a call or send us an email.

Please contact Mr. Nick Thorimbert, Director of Operations at (306) 953-8353 or email for assistance on all quality of care matters. If you are trying to speak with someone after regular business hours or on weekends then please contact our emergency communications center at (306) 953-9800 and ask to speak with the manager on call. Someone is available 24 hours a day, 7 days a week to handle your inquiries. We would be happy to hear from you and will seek address your concerns in a timely fashion.

Due the sensitivty of patient information and the need to share specific details and incidents, email is not secure and we discourage you from discussing particular incidents in this fashion. Your privacy is respected and we look forward to hearing from you or meeting with you to discuss particular incidents of concern. If you have a question or concern please contact us. Please be aware due to HIPPA guidelines most inquiries will not be handled with proper verification.

Territorial Acknowledgement

We acknowledge the lands that we live, work, and play on are those of Treaty 6, Metis, and Inuit peoples. It is important for us to acknowledge this as we are continually learning and working on these treaty lands which we inhabit. Together we are walking each other home! As industry leading professionals, we provide the best care out of hospital care. Our caring, dedicated, and innovative professionals work as a team with you!